SAP once more sets the common in purchaser support innovation, with SAP for Me regarded for its AI-powered functions, personalised consumer working experience, and seamless support services. Very pleased to become honored through the ASP!
Specialist Chat for VAR-d support associates and their conclusion customers A features allowing VAR-delivered support companions to make use of Skilled Chat for his or her stop customers' programs is currently not offered.
A well-documented case much better facilitates processing and saves time Learn more regarding the Get Support application.
Obtain many different support channels to assist you to resolve your situation in the easiest way achievable. Many of the support channels are integrated into the appliance, working with artificial intelligence (AI) algorithms to recommend the ideal channel to take care of your concern.
From its inception, SAP's Client Support has stood out for its expanded part over and above bug fixes and situation resolutions. Day by day responsibilities include resolving tickets and resolving difficulties, all targeted at maximizing buyer enterprise worth, securing investments, and optimizing SAP functions. We have been a proactive organization spouse committed to helping prospects realize their aims.
Are there any specialized needs to use Expert Chat? When you are not able to use our chat tool, you may perhaps should update your browser/network configuration, details are available in SAP Expertise Base Short article 2392095.
The adjustment doesn't depict a rise in listing price ranges for SAP support choices. Affected clients and partners will likely be notified in accordance Along with the respective domestically agreed contractual stipulations. Browse the entire assertion in English or German.
Can I refer back towards the chat session info at a afterwards time? Of course, the chat transcript and all attachments is going to be recorded with your situation log to your usefulness.
The SAP Obtain Manager is usually a absolutely free Device that enables you to down load a number of information at the same time, or to agenda downloads to run in a later on level in time. Software program located in your download basket is seen inside more info the SAP Down load Supervisor.
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If you decide on a person of these product or service locations to plan a session after which you can reference a special product or service region that isn't during the list, the session is going to be converted to an everyday published case.
Scheduled appointments require at least 48 hours detect to allow engineers to prepare for that session. See our FAQ for more aspects.
How can you prepare for just a session? A perfectly-documented scenario superior facilitates its processing and lowers backwards and forwards interactions. To aid within the preparation of your session, You should definitely give:
Hardcat’s EAM Options enable instructional institutions to streamline maintenance procedures, monitor inventory and assure compliance with security standards.